Help Centre
How can we help?
Browse answers by category or search for what you need.
Getting Started
What is ToolFluency?
ToolFluency is a solo-built platform with 130+ free browser tools, a full Business Suite for Canadian small businesses, Personal finance tools, Games, a Kids Zone, and 3D Assets. Everything in one place, with no installs required.
Do I need an account?
No account is needed to use any of the 130+ free tools. Accounts are only required for paid plans (Business Suite and Personal Plus) where your data syncs to the cloud.
How do I sign up?
Click "Try Free" in the navigation bar. You can sign up with your email or continue with Google. No credit card is required to start.
What devices does ToolFluency work on?
ToolFluency is fully responsive and works on any modern browser — desktop, tablet, or mobile. No app download required.
Free Tools
Are the free tools really free?
Yes, 100% free with no hidden catches. No account, no email, no payment. The 130+ tools will always be free.
Where is my data stored?
All free tool calculations happen entirely in your browser. No data is ever sent to our servers. Your inputs stay on your device only.
Can I use the tools offline?
Once a tool page has loaded, most calculations work fully offline. Some tools that fetch live data (e.g. currency converter) require an internet connection for up-to-date rates.
Business Suite
What's included in the Business Suite?
The Suite includes invoicing, estimates, expense tracking, bill management, client management, mileage tracking, GST/HST reporting, and (on the Suite plan) employee management, timesheets, payroll, and job tracking.
How does the free trial work?
You get 30 days free with full access to the plan you choose — no credit card required. After 30 days, you'll be prompted to add a payment method to continue. If you don't, your account downgrades to the free tier automatically.
Does it handle Canadian payroll?
Yes. The Business Suite calculates CPP, EI, and federal/provincial income tax deductions for Canadian employees. Pay stubs are CRA-compliant and exportable to PDF.
Can I import existing data?
Yes. You can import clients and expense records via CSV. Invoice and pay stub history can be migrated via our import wizard found in account settings.
Personal Tools
What's free vs Personal Plus?
All personal finance calculators are free forever. Personal Plus ($4/mo CAD) adds cloud sync across devices, document storage, photo albums, and an ad-free experience.
How does cloud sync work?
When you sign in with a Plus account, your data is encrypted and synced to Firestore. Changes on one device appear instantly on all others. You can disable sync at any time from settings.
Can I export my data?
Yes. From account settings, you can export all your personal data as a ZIP file containing CSV and JSON files. This works whether you're on the free or Plus plan.
Billing
How do I cancel my subscription?
Go to Account Settings → Billing → Cancel Plan. Your plan remains active until the end of the current billing period. No cancellation fees.
Do you offer refunds?
Yes — we offer a 30-day money-back guarantee on all paid plans. Email support@toolfluency.com within 30 days of your first charge for a full refund.
How do I change my plan?
Go to Account Settings → Billing → Change Plan. Upgrades take effect immediately. Downgrades take effect at the end of your current billing period. Proration is applied automatically.