Legal

Privacy Policy.

We believe your data belongs to you. Here's exactly what we collect and why.

Sections
What We Collect How We Use Data Data Storage Third Parties Advertising PIPEDA GDPR Rights COPPA — Kids Cookies Data Retention Export & Deletion Security Changes Contact
Last updated: April 2026

1. Information We Collect

Free tool users: We collect nothing. All calculations run client-side in your browser. No analytics, no IP logging, no cookies beyond your theme preference.

Registered accounts: We collect your email address, display name, and (optionally) your business name and province/state for tax calculations. We collect usage analytics via Google Analytics (page views, session duration — no personal identifiers).

Payment data: All payment information is handled directly by Stripe. We never see or store your full credit card number. We receive a payment token and billing status from Stripe.

2. How We Use Your Data

Account data is used to: authenticate you, sync your content across devices, calculate tax deductions relevant to your province, send transactional emails (receipts, plan changes), and provide support. We do not sell, rent, or trade your data to any third party.

3. Data Storage

Free tool data stays in your browser's localStorage and is never transmitted. Account data is stored in Google Firestore, hosted in North American regions. Firestore data is encrypted at rest and in transit.

4. Third-Party Services

  • Google Analytics — anonymised page view and session data. You can opt out via browser extensions.
  • Stripe — payment processing. Governed by Stripe's own privacy policy.
  • Firebase / Firestore — authentication and data storage. Governed by Google's privacy policy.

We do not sell or trade your personal data to data brokers. We do work with advertising partners (see Advertising below) who may use cookies on tool pages to serve relevant ads.

5. Advertising

We use Google AdSense to display ads on some pages across the site. These ads help keep our free tools free.

  • Google uses cookies to serve ads based on your prior visits to ToolFluency and other websites. Third-party vendors may also use cookies for ad serving and measurement.
  • You can opt out of personalized advertising by visiting Google's Ad Settings.
  • Google's use of advertising cookies is governed by Google's advertising policies.
  • Kids Zone: No ads are displayed on any Kids tools. This zone is completely ad-free and tracking-free in compliance with COPPA.

6. PIPEDA Compliance

As a Canadian business, ToolFluency complies with the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to access, correct, and request deletion of your personal information at any time.

7. GDPR Rights (EU/UK Users)

If you are located in the EU or UK, you have the right to: access your data, correct inaccuracies, request erasure ("right to be forgotten"), data portability, and object to processing. To exercise these rights, email hello@toolfluency.com.

8. Children's Privacy (COPPA)

The Kids Zone does not collect any personal information from children. No sign-in is required, no behaviour is tracked, and no advertising is displayed. If you believe a child under 13 has inadvertently provided personal data, contact us for immediate deletion.

9. Cookies

We use essential cookies for authentication (Firebase auth token) and your theme preference (tf_theme_mode). We also use advertising cookies from Google AdSense on tool pages to serve and measure ads. These advertising cookies are not used on Kids tools. You can manage your cookie preferences through your browser settings or by visiting Google's Ad Settings. See our full Cookie Policy for details.

10. Data Retention

Active account data is retained for the life of your account. After account deletion, personal data is purged within 30 days. Anonymised analytics data may be retained indefinitely.

11. Data Export & Deletion

You can export all your data as a ZIP file from Account Settings → Privacy → Export Data. To permanently delete your account and all associated data, go to Account Settings → Privacy → Delete Account, or email us.

12. Security

All data is transmitted over HTTPS/TLS. Firestore data is encrypted at rest. Firebase Authentication handles credential management with industry-standard security. We do not store passwords.

13. Changes to This Policy

We will notify registered users of material changes to this policy by email. The "last updated" date above will always reflect the most recent revision.

14. Contact

Privacy questions: hello@toolfluency.com · Ontario, Canada