Massage Therapy Session: the full procedure

Deliver a massage session within the therapist’s licensed scope — greeting, draping, ongoing pressure check-ins, and strict hand hygiene from start to finish.

What you need

The procedure, step by step

  1. Wash hands & prep room — Wash hands with warm water and soap for at least 20 seconds and set fresh linens before greeting the client.
  2. Greet & re-confirm — Welcome the client and re-verify goals, pressure, and any areas to avoid from the intake.
  3. Explain & get consent — Describe the session and confirm consent to proceed and to the areas being worked.
  4. Allow privacy to undress — Leave the room while the client undresses and gets under the drape.
  5. Work within scope — Provide only techniques the LMT license and state board permit; refer anything outside scope or medical in nature to the appropriate professional.
  6. Check in on pressure — Ask about pressure and comfort early and throughout, adjusting on request.
  7. Maintain hygiene — Keep hands sanitized, nails short, and avoid jewelry; sanitize before leaving the room.
  8. Close & document — Allow privacy to dress, share self-care suggestions within scope, and record session notes.

Quality check before you finish

This is a free, source-anchored standard operating procedure (SOP) you can print and hand to staff. It documents the work sequence for a Day Spa & Massage business — not safety or regulatory rulings, which defer to the cited authorities, the applicable code, and your own health-and-safety plan. Open the tool above to print it, toggle ink-saver, or (with a free ToolFluency Business account) edit it to match your own workflow.

Sources

About Free Massage Therapy Session SOP for Day Spas

Free printable SOP for the massage session: greeting, draping, consent, pressure check-ins, hand hygiene, and working within the LMT licensed scope.

How to use

  1. Read the full procedure top to bottom before the work — the SOP runs in order and each step builds on the last.
  2. Toggle Ink-saver (black & white) for a cheaper mono print for the binder; leave it off for the full-color version.
  3. Click Print SOP to print or save as PDF. Print one per crew, laminate it for the binder, or attach it to the job in your scheduling system.
  4. Train new hires on it and have staff sign off. Found something out of date? Use the feedback link — flagged SOPs are re-researched against the source list.

Frequently asked questions

What if a client requests something outside the LMT scope?
The therapist politely declines and refers out. Scope is set by the LMT license and the state massage board, not by client request — medical concerns go to a physician.
How important is handwashing in a session?
Critical. The CDC and ABMP identify hand hygiene as the single most effective way to reduce transmission — therapists wash before and after every client and sanitize before leaving the room.

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